4 Answers
    Jul 15, 2016 3:54:38 GMT 5.5

    Hello guys
    This is to report that i am having troubbles to get pricing of an APC Infraestruxure PDU 60 KVA 208V on ISX designer. The part number is PSX-PDU120V.
    For any reason the ISx is not able to charge the price for it, the systems shows zero price for all of their components included on the PDU because of this  Solution price shows ¨unavailable¨ message.

    How could i fix that?
    regards,
    nestor Hugo Salinas

    Jul 15, 2016 11:25:17 GMT 5.5

    Hi Nestor,

    We are really sorry for the inconvenience caused.

    PSX-PDU120V is not correct SKU#. Can you please help us with your solution number to assist you better.

    Jul 15, 2016 21:15:26 GMT 5.5

    Hi Ravi,
    Thanks for your support. This is the case ISX0001366103-0008.
    regards,
    Nestor Hugo Salinas

    Jul 18, 2016 12:02:54 GMT 5.5

    Hi Nestor,

    In the solution# ISX0001366103-0008 all the skus are shown up correctly as configured. AP8861 is 208V and its pricing is shown correct. Generally PSX-PDU120V is PDU associated with Symmetra PX units, I checked in your solution and there are no UPS present. Please help me understanding.

    Jul 28, 2016 13:58:06 GMT 5.5

    Hi Nestor,

    We have identified the issue and fixed. Now you will get pricing for your solutions.

    If you are having any issue please let us know.

    Thank you for your patience.