3 Answers
    Jul 19, 2016 9:55:23 GMT 5.5


    It appears that L21-20 whips are being created when L6-20 type rPDU's are selected. Multiple rPDU options were selected, but all created L21-20 whips with 3P CB's, rather than the desired L6-20 whips with 2P CB's.

    I have created a copy of the solution for your review (ISX0001367590-0001). I have used edit ATO to fix the original (ISX0001338675-0020).

    This could be an older known issue (I just don't work with L6-20's all that much these days . . .).


    Jul 19, 2016 10:17:31 GMT 5.5

    As an additional note: I did notice the AP9884 cord splitters that are being generated, but the question still remains: why aren't we just having L6-20 whips created?

    Jul 22, 2016 13:53:06 GMT 5.5

    Hi Ben,

    We are sorry for the inconvenience caused. We are investigating on this issue and we will update you as soon as we fix this.

    Thank you for your patience.

    Jul 26, 2016 15:23:41 GMT 5.5

    Dear Ben,

    Thank you for reporting this issue to us.

    We could figure out the issue and have created an Issue Report in our internal Issue Tracking System (JIRA). Your JIRA# ISXDFT-3320.

    The development team will work on your issue from our internal Issue Tracking System (JIRA) based upon the prioritization. Once resolved, we will be notifying you on the status.

    If you have any further questions, please do not hesitate to contact.

    Thank you!