2 Answers
    Mar 2, 2018 1:47:27 GMT 5.5

    Hi Bot team

    ISX#  ISX0001288877-0231

    This Qsku that get pull from the Catalog tab has incorrect information.


    QJVA55693-NSUSD PRODUCT GALAXY VM 180KVA GALAXY VM ADJ-REM BATTERY SYSTEM 2 STRINGS WITH ENERSYS BATTERY MODEL HX540 WITH 250 DC BREAKER


    this same Qsku pull through the Custom tab is correct.

    NSUSD PRODUCT GALAXY VM 225KVA GALAXY VM ADJ-REM BATTERY SYSTEM 2 STRINGS WITH ENERSYS BATTERY MODEL HX400 WITH 400 DC BREAKER


    Please fix asap.


    Thanks

    Reyes Ubiera

    Mar 9, 2018 18:55:40 GMT 5.5

    Hi Reyes,

    We are aware of this issue and our team is investigating on this. I will keep you posted as we progress to fox this.

    Best,
    Ravi.

    Mar 13, 2018 15:17:54 GMT 5.5

    Dear Reyes,

    We could figure out the issue and have created an Issue Report in our internal Issue Tracking System (JIRA). Your JIRA# DP-7614.

    The development team will work on your issue from our internal Issue Tracking System (JIRA) based upon the prioritization. Once resolved, we will be notifying you on the status.

    Best,
    Ravi.