1 Answers
    Mar 15, 2018 1:10:05 GMT 5.5

    I was trying to do a layout for a customer with some existing items, but tt looks like we can no longer edit Generic Items that we have added to solutions, e.g. Blocks, Doors, Downflow CRAC, etc. Right clicking either does nothing or brings up a menu for another product set (e.g. Rack, Service To Order) with Properties grayed out.  So we can no longer change the name, size, etc.


    ISX0001513311-0003

    Apr 18, 2018 14:06:52 GMT 5.5

    Hi Adam,

    We could figure out the issue and have created an Issue Report in our internal Issue Tracking System (JIRA). Your Jira# ISXDFT-3763.

    The development team will work on your issue from our internal Issue Tracking System (JIRA) based upon the prioritization. Once resolved, we will be notifying you on the status.

    Best regards,
    Ravi.