please hepl me im not able to log in.

ISXDLatin AmericaResolved
2 Answers
    Ismael Tello Avatar
    Ismael Tello (ismaeltello1)
    New Member
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    Mar 26, 2019 23:49:17 GMT 5.5

    Hi:

    I update my design portal to version 10.7xx320, even I unistall the latest version, and download the new one, install it, and then wile I try to log in for the first time, it open the app, open the log in window, but wile tring to type my id and pwd, the window desapear, i try a copuple of times but then it still disapering and not letting me open it again.

    Im not able to send you a screen shot because the window closes so fast and no error mesage show up, there is any issue whit the update or with my internet conection??? please help, and what to do !! need to finish some pendings.  

    Ismael Tello Avatar
    Ismael Tello (ismaeltello1)
    New Member
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    Mar 27, 2019 0:34:57 GMT 5.5

    I try a copule of time more, and seems it finally log in, and let me do my pendings, thanks. but i will be monitoring the developement of it and let you know.

    Ravi Avatar
    Ravi (ravmishr)
    Administrator
    *****
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    Apr 2, 2019 12:01:29 GMT 5.5

    Hi Ismael,

    Please let us know if you need any help from design tools end.

    Best,
    Ravi.

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